Effective Date: August 8, 2025
Owner / Operator: Hasina Akter
Website: https://upgradepro.systeme.io
Contact: hasinaakter72406@gmail.com

We want you to be satisfied with your purchase. Please read the terms below.

1. Refund Window

You may request a refund within 14 days of purchase. Requests dated later than 14 days will be considered on a case-by-case basis but are not guaranteed.

2. Eligibility

• Refunds are available if the product is defective, not as described, or you cannot access the purchased product due to a technical issue we are unable to resolve.

• If you downloaded the product and then request a refund because of a change of mind, we will evaluate the request. Repeated refund requests or abuse of the refund process may lead to refusal of future refunds.

3. How to Request a Refund

Email us at hasinaakter72406@gmail.com with:

• Your full name

• Order number (from Paddle receipt)

• Date of purchase

• Reason for the refund request
  We may request additional information to verify the order.

4. Processing Refunds

Refunds are processed via Paddle. Once approved, refund processing time depends on Paddle and your payment provider. (If you paid by card, funds may take several business days to appear on your statement.)

5. Partial Refunds & Denials

We reserve the right to offer partial refunds or deny refunds if we reasonably believe there is abuse of the refund policy or the product was clearly delivered as described.

6. Contact

To request a refund or ask questions, email hasinaakter72406@gmail.com.